Returns Policy

Below is a general outline of our returns policy.  Please refer to our Terms & Conditions for full details.

We very strongly advise that you check product sizes and colours before placing your order. The most common reason for non-faulty returns is due to misjudging product sizing’s. If in doubt, our Customer Care Team would be happy to advise and assist you with any queries. Please call 01773 718 719 for assistance (Mon – Fri 9am – 5pm) or email sales@ikonltd.co.uk

Returns

Faulty Goods

Whilst we endeavour to provide high quality items in an efficient manner, in rare instances goods can be damaged in transit. If you return an item to us that is faulty or for any other reason which is our fault, please contact us by telephone on 01773 718 719  within 30 Days or email us sales@ikonltd.co.uk us to inform us and we will arrange a refund or replacement. You will be responsible for the item or items until they reach our office.

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